UNIT 9. Participating in Safety Drills

Objectives of the Study

Following the completion of this unit, students will be able to:

1. Understand safety drill procedures and related vocabulary.
2. Communicate effectively during emergency simulations.
3. Ensure compliance with safety regulations in an international work environment.

A. Vocabulary Building

The following activities are designed to build your vocabulary mastery, especially in upselling products and services.

Jumble Letters
Please arrange the following letters into the correct words!

Jumble Letters	Words	Meaning
SELLU	Upsell	Penjualan lebih
FGEIATRUES	Features	Fitur
CLEAVUE	Value	Nilai
ATDERDVIOSNA	Advertisement	Iklan
UFGRDPAE	Upgrade	Peningkatan
RMEECDENOM	Recommend	Rekomendasi
PPREIDUC	Product	Produk
CEMRVICE	Service	Layanan
TICFSBEEN	Benefits	Manfaat
TNLIRPESES	Presentation	Presentasi

Listening and Pronouncing Practice

Play the audio of the following words by scanning the QR Code. Then, practice pronouncing them correctly as you heard from the audio.

• Safety: /ˈseɪfti/
• Drill: /drɪl/
• Evacuation: /ɪˌvækjuˈeɪʃn/
• Emergency: /ɪˈmɜːrdʒənsi/
• Procedure: /prəˈsiːdʒər/
• Alarm: /əˈlɑːrm/
• Exit: /ˈeksɪt/
• Hazard: /ˈhæzərd/
• Coordination: /kəʊˌɔːrdɪˈneɪʃn/
• Assemble: /əˈsembl/

B. Procedure

Procedure	Language Function
Announcing the drill	Greeting, giving clear instructions
Guiding participants	Providing step-by-step directions, confirming understanding
Concluding the drill	Summarizing the procedure, thanking for participation

MANNERS

RULES OF MANNERS

• Take safety drills seriously and participate actively.
• Listen carefully to instructions from supervisors or team leads.
• Avoid distractions such as chatting or using your phone during the drill.
• Assist colleagues who may be new or unsure about procedures.
• Show respect to safety officers and follow protocols without complaint.
• Maintain a calm and composed demeanor to set a good example for others.

DURING THE DRILL

• Acknowledge instructions politely:
  “Got it. I’ll check the lifejackets on Deck 5.”
• Confirm understanding:
  “So, after assisting guests to the assembly point, I’ll report back here, correct?”

RESPONDING TO EMERGENCIES

• Remain calm and offer assistance:
  “Let me help you find the nearest exit. Stay close to me.”
• Communicate clearly to avoid confusion:
  “We’re moving to the assembly point on Deck 7. Follow this route.”

FOLLOWING UP

• Report to the team lead:
  “All lifejackets are accounted for, and guests are at their assembly points.”
• Provide feedback if necessary:
  “The drill went well, but I think we should clarify the procedure for new staff.”

C. Samples of Dialogues

Sample 1

Safety Officer       : Alright, team, we’re going to do a safety drill now. When you hear the alarm, please follow the emergency exit procedures.

Server 1                 : Got it. Do we need to help guide guests to the muster stations?

Safety Officer       : Yes, exactly. Make sure you help direct them calmly and make sure no one panics.

Server 2                 : Understood! I’ll make sure the guests are all informed and follow the instructions carefully.

Safety Officer       : Thanks, team. It’s important to be prepared, so let’s run through this drill thoroughly.

Server 1                 : We’ll do our best to make sure it goes smoothly.

Questions

1. What is the main objective of the safety drill?
2. How are the team members involved in the drill?
3. What instructions are given to the servers?
4. How does the team show preparedness during the drill?

Sample 2

Safety Officer       : We’re going to do a quick evacuation drill, team. Please remember to stay calm and keep the guests informed.

Server 1                 : Should we help escort guests to the lifeboats?

Safety Officer       : Yes, that’s right. If any guests are confused or unsure, direct them to the nearest muster station.

Server 2                 : What about the kitchen staff? Should we notify them as well?

Safety Officer       : Yes, make sure the kitchen staff is aware so they can secure any hazardous materials.

Server 1                 : Got it. We’ll make sure everyone is evacuated safely.

Questions

1. What is the focus of the drill in this conversation?
2. How do the servers contribute to the safety drill?
3. What additional steps are taken for the kitchen staff?
4. How does the safety officer ensure that the drill is successful?

• Check your Understanding
  Please do the following exercises to confirm your understanding. When you have difficulties, please ask your teacher.

Create your conversation
Please create a conversation based on the following situations:

1. A supervisor explains the evacuation plan to the restaurant team during a fire drill, and a team member asks questions for clarification.
2. During a safety drill, a new staff member asks a colleague about the proper way to handle emergency equipment.
3. After the safety drill, the team discusses how they can improve their response time in case of a real emergency.

E. Summary

Language Function	Language Expression
Announcing a drill	Attention, team! We’re conducting a fire drill. Please follow the safety procedures.
Giving instructions	Exit through the nearest door. Use the life jackets under the seats.
Asking for help	Can you assist the guests in that section? Can someone grab the emergency kit?
Responding to queries	Don’t worry, this is just a drill. Let me explain how the process works.
Reassuring	We’re here to ensure everyone’s safety. Thank you for your cooperation!